Chief Executive Officer and Chairman of the Board
Tom Barker is the chief executive officer and chairman of the board of West Corporation. He joined West Corporation in 1991 as executive vice president of West Interactive Corporation. Tom was promoted to president and chief operating officer of West Corporation in March 1995, chief executive officer of the Company in September of 1998 and served as president until January 2004. He has been a director of the Company since 1997 and chairman of the board since March 2008. Tom graduated from the University of Dayton.
Chief Human Resources Officer
Niki Theophilus joined West Corporation in April 2016 as EVP & Chief Human Resources Officer (CHRO). Niki received her undergraduate degree from Drake University and her law degree from the University of Nebraska College of Law. After practicing law for a number of years in Kansas City, Missouri, Niki joined Blackwell Sanders Peper Martin, LLP, now known as Husch Blackwell, in 2001 in its Labor and Employment department. She joined ConAgra Foods in April 2006 as their VP & Chief Employment Counsel and helped establish a new in-house legal department. In November 2009, she was promoted to head of Human Resources. As CHRO at ConAgra, Niki was responsible for the strategic direction and leadership of the Human Resources department and later added the Communication and Foundation functions to her responsibilities.
President and Chief Operating Officer
Nancee Berger joined West Interactive Corporation in 1989 as Manager of Client Services. Ms. Berger was promoted to Vice President of West Interactive Corporation in May 1994. She was promoted to Executive Vice President of West Interactive Corporation in March 1995 and to President of West Interactive Corporation in October 1996. She was promoted to Chief Operating Officer in September 1998 and to President and Chief Operating Officer in January 2004.
Chief Financial Officer & Treasurer
Jan Madsen joined West Corporation in December 2014. Prior to joining the Company, Ms. Madsen was Vice President for Finance at Creighton University. Previously, she served as the Chief Financial Officer for the Financial Services Division of First Data Corporation. Prior to joining First Data, Ms. Madsen was a manager at Arthur Andersen & Co. in the Tax and Business Advisory Division where she worked extensively with clients in the financial services and health care industries. Ms. Madsen graduated from the University of Nebraska-Lincoln with a major in Accounting and is a Certified Public Accountant.
President, Safety Services & President, Telecom Services
Ronald Beaumont founded HyperCube Telecom, LLC (HyperCube) in 2005, and served as its Chief Executive Officer until it was acquired by West Corp. in March of 2012. Since then he has served as President of HyperCube, which was renamed West Telecom Services in 2015. In January 2016, Ronald was named President of West Safety Services, and continues to serve as the President of West Telecom Services. Ronald received his BS in Electrical Engineering from Lamar University, and his MS in Electrical Engineering from Stanford University.
President, Unified Communications Services
Scott Etzler joined InterCall, Inc. in June 1998 as President and Chief Operating Officer and was Chief Executive Officer from March 1999 until InterCall was acquired by West in May 2003. Mr. Etzler has served as President of InterCall, which was renamed West Unified Communications Services in 2016, since the acquisition in May 2003.
President, Interactive Services
Jon (Skip) Hanson joined West in 1991 as a Business Analyst. From 1999 until 2008, he served as Chief Administrative Officer and Executive Vice President of Corporate Services. From 2008-2012, Mr. Hanson was President of West Customer Management Group. In 2013, Mr. Hanson was named President of West Interactive Corporation and since 2014, has served as President of West Interactive Services.
Chief Administrative Officer
Rod Kempkes joined West in 1989 as part of the finance group. Throughout his tenure at West, Mr. Kempkes has held various executive roles, most recently as President of West Direct Inc. from March 2009 until May 2012. Effective July 2012, Mr. Kempkes was promoted to the position of Chief Administrative Officer.
Executive Vice President, General Counsel and Secretary
David Mussman joined West Corporation in January 1999 as Vice President and General Counsel and was promoted to Executive Vice President in 2001. Prior to joining us, he was a partner at the law firm of Erickson & Sederstrom. In 2006, Mr. Mussman became Secretary of the Company.
Executive Vice President, Corporate Development and Planning
David Treinen joined us in 2007 as Executive Vice President, Corporate Development and Planning. Prior to joining West Corporation, he served as Executive Vice President, Corporate Development and Strategy for First Data Corporation from September 2006 until September 2007. Prior to that assignment Mr. Treinen held a number of responsibilities with First Data Corporation including Senior Vice President from February 2006 to August 2006, President of First Data Government Solutions from April 2004 to January 2006 and Managing Director of eONE Global, a First Data Corporation subsidiary, from November 2000 through March 2004.
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